Spandrel

Plans and billing

There are no tiers to choose between. You pay per website, and you add the extras you actually want. Nothing is bundled to make a bigger number look better.

The short version

  • $25 per website, per month, or $240 a year if you pay yearly ($20 a month). That is the whole base price.
  • A website on its own is a complete, working website.
  • Add-ons are per website and you can add or drop them any month. Anything you drop stays until your next billing date.
  • Dropping an add-on never deletes anything.
  • Billing lives under Organization settings, on the Billing tab. Click your organization's name at the top of the screen to get there.

What a website includes

For $25 a month you get a real website, not a trial version of one:

  • Unlimited pages
  • Contact forms
  • Hosting and SSL
  • Your own domain
  • Visitor analytics and Google Analytics
  • Your own code and tracking
  • Enough building and editing for a whole site
  • Unlimited team members

No page limits, no bandwidth charges, no charge for your team, and no badge on your site you have to pay to remove.

The add-ons

Each one is priced separately because not every business needs it. A restaurant wanting a menu and a contact form should not be paying for a shop.

Email

Send campaigns and newsletters to your contact lists.

Sold in two sizes, per website, per month:

  • Up to 5,000 emails a month, $10
  • Up to 25,000 emails a month, $20

If you turn it off: Your lists, contacts and templates stay saved. You stop being able to send.

Online shop

Sell products and take payments on your website.

$10 per website, per month.

If you turn it off: Your products stay saved. The shop comes off your website and the checkout closes.

Member accounts

Let visitors sign in, keep pages for members only, and charge for access if you want to.

$10 per website, per month.

If you turn it off: Your members stay saved. Sign-in closes, members-only pages stop being reachable, and anyone paying you stops being charged.

Dropping an add-on never deletes anything

This is worth saying on its own, because it is the thing that stops people trying something.

Removing an add-on takes effect at your next billing date. You keep it until then, and nothing is charged or refunded on the day you remove it.

When it does come off, the feature stops being served. It does not remove your content. Your products, your members, your lists and your code all stay exactly where they are, and turning it back on brings the feature back with everything still in it.

If your members were paying you a subscription, turning member accounts off pauses their billing rather than cancelling it. Nobody is charged for something they cannot reach, and if you turn it back on their memberships pick up where they left off.

Monthly or yearly

You choose how your whole subscription is billed. Monthly is $25 per website. Yearly is $240 per website, paid up front, which works out to $20 a month. Add-ons are 20% off on yearly billing too.

You can switch in Organization settings, on the Billing tab, under Change subscription. A switch starts a new billing period that day, and whatever is left of the period you already paid for counts toward the new one. If you have removed something that has not come off yet, you can switch once it has. Your build credits still arrive every month whichever you choose.

Adding and removing websites

Each published website is a line on your subscription. Add one and it is charged from then on; remove one and, from your next billing date, the site is paused rather than deleted, with everything still there.

When a payment fails

Your sites stay up while we retry, and we email you about it. Nothing is deleted and nothing is switched off during that window.

Fix the card and everything carries on exactly as it was. If it stays unpaid, sites eventually stop being served, and even then your content is kept for a good while before anything is released.

Who can change the billing

Owners and admins. Everybody on the workspace can see the plan and the credit balance, because working without knowing what you have got is worse, but changing it is limited.

Invoices and receipts

Every invoice is on the Billing tab and can be downloaded. Card details are changed there too.

If we gave you a discount code, enter it on the Billing tab as well. You can do that before choosing a plan, and it waits there until you do. A discount that lasts a number of months is worth the same if you pay yearly. Those months come off your yearly price, so 3 months free is 25% off the year.

Cancelling

Cancel from the Billing tab. Your sites keep serving until the end of the period you have already paid for, and you are not charged again. Nothing is refunded for the time left. Changed your mind? Click Keep subscription on the Billing tab any time before that date and it renews as normal.

Domains you bought are yours regardless, and you can move them to another registrar whenever you like.