Selling on your site

Add products, take card payments, and handle the orders. The money goes to your own bank account, and we take no commission on what you sell.

The short version

Products live under Products in the sidebar.
Connect your payout account before you can take money.
We take no cut of your sales. Card processing costs 2.9% + 30¢, which is Stripe's charge, not ours.
Orders come in with what was bought and where to send it.
Refund any order in full or in part from the order itself.

Getting paid

Connect a payout account before you sell anything. That is the account the money lands in, and it belongs to you rather than to us: we never hold your takings.

Card details are handled entirely by Stripe. They never touch your site and we never see them, which is what keeps the security question a short one.

What a sale actually costs you

We take no commission. Nothing on your sticker price is ours.

What comes out is card processing, which is 2.9% + 30¢ and goes to Stripe. That is charged to you rather than absorbed into your price, so the customer pays exactly what you listed and your payout is the price minus processing.

It is stated this way round on purpose. A platform that says "free" and quietly widens the processing rate is charging you a commission by another name.

Adding a product

Give it a name, a price and a photo. Write the description for somebody deciding, not for a catalog: what it is, who it suits, and the one thing they would otherwise have to email you to ask.

Photograph products against something plain and in daylight if you can. On a shop this size the photo does more work than any other single thing on the page.

You can also do this from the editor. Ask for what you want in plain words, like "change the price of the Sunset Mug to $12" or "add a new product called Harbour Mug for $24", and you get a card showing exactly what will change before anything is saved. A new product opens the same form, already filled in, so all that is left is the photo.

Putting the shop on a page

Add it in the editor, the same way as a form, and it behaves as one piece rather than as a grid of separate parts. Clicking it opens the shop manager instead of selecting an individual product.

Your shop uses your site's own styling, so it looks like the rest of your site without anything to match up.

Once you are selling more than a dozen products, the shop adds a search box, a sort menu and a Load more button by itself. Visitors get the first twelve, newest first, and can search by name or sort by name or price. A smaller shop stays a plain grid, because a search box over eight products is just one more thing to read.

Orders

Every order shows what was bought, what was paid, and the customer's details. Mark orders as fulfilled as you send them, which is how you keep track of what is still outstanding.

Orders can be exported as a spreadsheet, which is what you want at the end of a month or for handing to whoever does your books.

Refunds

Refund an order in full or in part from the order itself. The customer gets their money back the way they paid.

Your share of the processing fee comes back to you proportionally, so a refund does not leave you out of pocket on our side. Stripe keeps its own processing fee on a refunded payment, which is their policy and applies wherever you sell.

Discount codes

Create codes for your shop under Discounts: a percentage or a fixed amount, with an expiry date and a limit on how many times each can be used.

You can see which orders used a code, which is the only honest way to tell whether a promotion did anything.

If the shop add-on comes off

The shop comes off your published site and the checkout closes. Your products, categories and past orders all stay exactly as they are.

Add it back and the shop returns with everything still in it.